Reference

Ketentuan Hukum yang Mengatur Akun Anda di mp1221

Your account on mp1221 operates under a clear set of legal terms — covering how we handle your data, what governs your access, and how disputes are managed. Availability depends on local law and is open to eligible regions in Indonesia only.

Kebijakan PrivasiSyarat & KetentuanHak PenggunaKeamanan AkunYurisdiksi Lokal
mp1221 Ketentuan Hukum yang Mengatur Akun Anda di mp1221
KEAMANAN & DATA AKUN

Cara Kami Menjaga Data dan Keamanan Akun Anda

We handle your account data with a clear retention policy and security practices designed to protect your information at every step. Here is how each area works in practice.

Perlindungan Data

Your personal details are stored with encryption and are never shared with third parties outside of what is required for payment processing via DANA, OVO, or GoPay and legal compliance.

Kebijakan Cookie

We use session cookies to keep your account logged in and analytics cookies to improve the platform. You can manage cookie preferences from your account settings at any time.

Retensi Data

Account data is retained for as long as your account remains active and for a period after closure as required by applicable law. You may request a summary of your stored data via support email.

Perubahan & Akses

To update your registered details or request removal of your data, submit a written request through support email with your account ID. We aim to process all requests promptly.

HUBUNGI TIM KAMI

Cara Menghubungi Kami untuk Pertanyaan Hukum

For legal queries, account disputes, or data requests, our support team is reachable around the clock. Bring your account ID and a brief description of your concern — we route legal matters to a dedicated team separate from general account help.

Team online

Live Chat

Open the chat widget from your account dashboard. Available around the clock for account and legal queries — response time is typically within a few minutes.

Email Resmi

Send your legal or data request to our support email. Include your account ID and wallet reference if the query relates to a DANA, OVO, or GoPay transaction.

Pusat Bantuan

The help centre in your account settings covers common legal questions — from data access requests to account closure steps — without needing to contact support directly.

Pertanyaan yang Sering Diajukan Seputar Ketentuan Hukum

These are the questions we receive most often about our legal terms, your rights, and how your account data is managed.

Access depends on local law and is available only where permitted in your region. We recommend confirming that online betting is lawful in your area before registering an account.

Send a written request to our support email with your account ID. We will confirm receipt and provide a summary of your stored data within a reasonable timeframe as required by applicable policy.

Your data is retained for a period after account closure as required by law. After that period, personal identifiers are removed from active systems in line with our data retention policy.

All wallet transactions — including DANA, OVO, and GoPay — are logged with a reference number. If you dispute a transaction, provide that reference number to our support team for investigation.

We notify registered account holders of material changes through the account dashboard. Continued use of the platform after a change is communicated constitutes acceptance of the updated terms.

Formal complaints should be submitted via support email with your account ID and a clear description of the issue. Legal matters are handled by a dedicated team separate from general account support.